Drytail 🐶 — comfort & care for your pets. 🐶
Dritail Pet Air Purifier
Dritail Pet Air Purifier
Pet Water Fountain with wireless pump - NO FILTER
Pet Water Fountain with wireless pump - NO FILTER
Why choose Drytail ?
🐶We’re more than just a store — we’re a brand that truly cares about pets and their owners🐶
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Contact form
FAQ
How long does shipping take?
How long does shipping take?
Delivery times depend on your location, but on average it takes from a few business days up to two weeks. We work only with trusted courier partners to ensure fast and reliable service. Once your order is shipped, you’ll receive a tracking number 📦 so you can follow your package in real time.
Can I return a product?
Can I return a product?
Yes, you may return a product within 14 days of receiving it, provided it is unused and kept in its original packaging. Exceptions apply to hygiene-related products and pet food. The return process is simple: just contact us, and we’ll guide you step by step to make it as easy as possible.
What if my order arrives damaged?
What if my order arrives damaged?
We carefully pack every order, but damages can sometimes occur during shipping. If this happens, please contact us 📩 and provide photos, and we’ll offer a solution — whether it’s a return, replacement, or refund. Our priority is to make sure you and your pet are satisfied.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. Conditions depend on your country and will be displayed at checkout. We aim to keep shipping affordable and accessible, so you can enjoy shopping while your pets enjoy their new items ❤️
How can I reach customer support?
How can I reach customer support?
Our team is always ready to help. You can contact us at support@drytail.com, and we’ll reply as quickly as possible. We’re also available on social media @drytail.pets 🐾. We take customer care seriously and treat every request with personal attention.